fbpx
  • Our rates
  • Existing Customers
  • Contact us
  • MyAccount
  • Join us now
  • Our rates
  • Existing Customers
  • Contact us
  • MyAccount
  • Join us now
  • Our energy
    evolution
  • Maximise your
    solar and batteries
  • Commercial
    and industrial
  • Generation
    to market
  • Our energy
    evolution
  • Maximise your
    solar and batteries
  • Commercial
    and industrial
  • Generation
    to market
menu 2
Diamond Energy, renewable electricity provider, contact us
phone call diamond energy
hamburger menu icon diamond energy
Existing Customers
Join Us Now
DE logo approved
phone call diamond energy
hamburger menu icon diamond energy
  • 100 % Australian owned
  • Beyond carbon neutral

One of Australia’s greenest electricity providers*

  • 100% Australian owned
  • Beyond carbon neutral^

✔ 100% Australian owned

✔ Beyond carbon neutral^

Greenpeace, Green Electricity Guide, 5 star rating energy retailer greenest electricity supplier, powershop provider, best electricity provider, choice
 

 

Information on Energy Bill Relief Fund 2024-25.
Listed first by CHOICE in 2022 and 2023 as the Best Electricity Provider in Australia.
Virtual Power Plant solutions are now available.

One of Australia’s greenest electricity providers*

✔ 100% Australian owned
✔ Beyond carbon neutral^

  • 100% Australian owned
  • Beyond Carbon Neutral^
Greenpeace, Green Electricity Guide, 5 star rating energy retailer greenest electricity supplier, powershop provider, best electricity provider, choice
 
Information on Energy Bill Relief Fund 2024-25.
Virtual Power Plant

solutions are now available.

 

Listed first by CHOICE in 2022 and 2023 as the Best Electricity Provider in Australia.

  • Supporting renewable energy doesn’t have to cost you more
  • Going beyond carbon neutral^
  • Helping you save energy and save on your bills
  • Innovative solutions to maximise solar and batteries
  • Supporting communities to access renewable energy

Supporting renewable energy at no extra cost

Your support helps us deliver more renewable energy across Australia. Our competitive rates have ongoing discounts so supporting renewables doesn’t have to cost you more.
thumbs up

Beyond carbon neutral^

By sourcing more from renewable energy than our customers consume we go beyond carbon neutral.

Save energy and save on your bill

When you join, our Australian based team can help you get set up to enjoy ongoing discounts and provide energy saving tips. Our customer portal “MyAccount” also enables you to access previous bills, see your electricity usage and pay any due bills.
MyAccount app phone usage diamond energy
sun

Maximise solar and batteries

If you are installing solar or already have it, that is fantastic! Our team love solar and can provide tips on how to help you use electricity from the sun to save more from your solar and batteries. You can also enjoy ongoing discounts that don’t reduce your feed in credits.
 

Supporting Communities

We’ve been helping Australian communities get access to renewable energy since we started. See more.
Green Communities

Supporting renewables at no extra cost

Your support helps us deliver more renewable energy across Australia. Our competitive rates have ongoing discounts so supporting renewables doesn’t have to cost you more.
thumbs up

Beyond carbon neutral^

By sourcing more from renewables than our customers consume we go beyond carbon neutral.

Save energy and save on your bill

When you join, our Australian based team can help you get set up to enjoy ongoing discounts. We’re also available to provide feedback on how you use energy and tips to help you save even more.
sun
diamond energy renewables

Maximise solar and batteries

If you are installing solar or already have it, that is fantastic! Our team love solar and can provide tips on how to help you use electricity from the sun to save more from your solar and batteries. You can also enjoy ongoing discounts that don’t reduce your feed in credits.

Supporting renewable energy at no extra cost

Your support helps us deliver more renewable energy across Australia. Our competitive rates have ongoing discounts so supporting renewables doesn’t have to cost you more.

Beyond carbon neutral^

By sourcing more from renewable energy than our customers consume we go beyond carbon neutral.
thumbs up

Save energy and save on your bill

When you join, our Australian based team can help you get set up to enjoy ongoing discounts and provide energy saving tips. Our customer portal, “MyAccount” also enables you to access previous bills, see your electricity usage and pay any due bills.
MyAccount app phone usage diamond energy
diamond energy

Maximise solar and batteries

If you are installing solar or already have it, that is fantastic! Our team love solar and can provide tips on how to help you use electricity from the sun to save more from your solar and batteries. You can also enjoy ongoing discounts that don’t reduce your feed in credits.
 
Green Communities

Supporting Communities

We’ve been helping Australian communities get access to renewable energy since we started.
See more.  
Rates in your postcode

For Vic, NSW, SA and Qld

(Energex only)


Liz
★★★★★
I have been with Diamond Energy since 2021 after a recommendation and have been very happy with the service. The members who I have spoken to over the phone are always professional, personable and clear in their communication. In comparison to my last provider, my bills have been reasonable even with the increasing costs of living.
Amanda
★★★★★
Diamond Energy are a wonderful company to be a customer of. Customer Service has always been efficient, warm and genuine. I love what this company stands for, and highly recommend them.
Adam
★★★★★
In these dynamic times, we live, often lacking authenticity, and consequently trust it so good to have a company like Diamond Energy, which is transparent in its operations, genuinely supportive and helpful.
Kristi
★★★★★
I've been with Diamond Energy for 10 years. I cannot fault their customer service. Always quick to resolve any issue I have had. Extremely helpful and understanding as circumstances has changed. Can not recommend enough.
Ken
★★★★★
I’ve been a Diamond Energy customer for 7 years and have always found them to be an excellent company to deal with. Asked a question recently about moving house and Lindsay came back very promptly with a clear, detailed and lucid reply. No smoke and mirrors just easily understandable facts.
Nari
★★★★★
I've been with Diamond about 8 years in 3 rentals and now my own home with solar. Highly recommended them, they are fantastic!
Ann
★★★★★
We have been with Diamond Energy for a while now, and have recently moved house and took them with us. Their customer service team are fantastic, every time I have phoned they have been professional and very pleasant to deal with and always give me an answer. The pricing is pretty good too.
Maha
★★★★★
After an initial shock from my former electricity provider about the cost of leaving them, I couldn't be happier with Diamond Energy. Fair dealings with me, as they recognise my solar panels generate more electricity than I use each billing period. Definitely helps with 'Cost of Living' issues many Aussies are currently experiencing! I highly recommend them.
Ali
★★★★★
Great to have a green energy company which I know is moving towards a better future. 100% renewable and no bad investors! The slight extra cost compared to other companies I see as a donation to sustainability 🙂
Kenneth
★★★★★
We have been extremely happy with Diamond Energy and would recommend them to all. We have been with them for a fair while now moving to a new home 12 months ago and bringing Diamond with us. Have recommended to family members and friends. Great people to deal with.
Malcolm
★★★★★
I’ve had dealings with diamond energy recently changing address, and ever since the beginning of working with them a few years ago, I’ve been aware of excellent customer service, very responsive clear answers and genuine efforts to understand my needs. Even when things have not gone smoothly, they have been Quick to address the problems and honest about what’s happening. Can’t recommend them enough, and the fact that this is renewable energy at work is a huge factor for me.
Andrew
★★★★★
I was very pleasantly surprised how much I got back for solar on my bills
Deborah
★★★★★
It is refreshing to have a power company such as Diamond Energy that supports its customers. We were provided with genuine assistance and support when my relative who for various reasons, had overdue bills. I thank Dahlia for her compassion, professionalism, and thorough knowledge of supporting resources applicable to his situation and for her assistance and guidance throughout this process!
Anna
★★★★★
So happy I found this wonderful company many years ago, when searching for the "greenest" electricity because at the time, I purchased a house where I had solar panels installed. And even though I am now in a complex where (so far) we can't have solar panels, I have continued to have the very best, most reliable and affordable service from Diamond Energy. Highly recommended, especially if you are environmentally aware!
JJ
★★★★★
I have been with Diamond Energy for years and have no intention of going anywhere as they are the best, hands down. Diamond is 100 % Australian and 100 % renewables. They have brilliant ethics and I just love how easy and green they make everything. The Aussie customer service team are easy to contact, always super helpful and friendly. Diamond Energy is the best-kept little secret in the energy market. Wow and I just saw they are listed first by CHOICE in 2022 and 2023 as the Best Electricity Provider in Australia. Why am I not surprised? Love your work Diamond and I look forward to many years of being a super happy and satisfied customer. Thank you all so much.
Andrea
★★★★★
Diamond's billing is easy to understand and provides useful information on my usage and feed-in. I'd like Diamond to consider tiered billing on the all day rate to encourage energy conservation.
CJ
★★★★★
Joined Diamond in 2022 and have been pleased with customer service, price, discounts and most of all that my house is supplied with green energy!
Daniel
★★★★★
Clean Energy at great rates! Easy to get in contact with and provide a heads up prior to every direct debit!
Ken
★★★★★
I’ve been a Diamond Energy customer for 7 years and have always found them to be an excellent company to deal with. Asked a question recently about moving house and Lindsay came back very promptly with a clear, detailed and lucid reply. No smoke and mirrors just easily understandable facts.
Ali
★★★★★
Great to have a green energy company which I know is moving towards a better future. 100% renewable and no bad investors! The slight extra cost compared to other companies I see as a donation to sustainability 🙂
Rates Under Review We are currently reviewing our electricity rates, discounts and solar feed-in rates which may be updated in July or August 2025. If your rates are changing, you will be notified in advance of any changes. You can read more details here.

Join us now
Find rates for your postcode

*Greenpeace’s Green Electricity Guide

^Letter of Opinion Auditing Diamond Energy’s Renewable Energy and Emission Footprint (2007-2023)

 

IMPORTANT INFORMATION

  • Basic Plan information / VEFS
  • Concessions and rebates
  • Your Meter
  • Faults and emergencies
  • Basic Plan information / VEFS
  • Concessions and rebates
  • Your Meter
  • Faults and emergencies

TERMS AND CONDITIONS

  • Service Fees and Charges
  • Privacy policy
  • Credit Reporting Policy
  • Consumer Data Right
  • Service Fees and Charges
  • Privacy policy
  • Credit Reporting Policy
  • Consumer Data Right

PAY YOUR BILL

  • Payment assistance
  • Payment assistance
CONTACT US

Ph 1300 838 009

  • Feedback and complaints
  • Feedback and complaints
Facebook-f Linkedin Instagram

Diamond Energy acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, waters and community. We pay respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

1300 838 009

Engage with us on
Facebook-f Linkedin Instagram
  • Basic Plan information
  • Concessions and rebates
  • Your Meter
  • Faults and emergencies
  • Basic Plan information
  • Concessions and rebates
  • Your Meter
  • Faults and emergencies
  • Terms and conditions
  • Service Fees and Charges
  • Your privacy
  • Pay your bill
  • Payment assistance
  • Feedback & complaints
  • Credit Reporting Policy
  • Consumer Data Right
  • Terms and conditions
  • Service Fees and Charges
  • Your privacy
  • Pay your bill
  • Payment assistance
  • Feedback & complaints
  • Credit Reporting Policy
  • Consumer Data Right
Diamond Energy ® 2024
Need-help-button
  • Pay now
  • MyAccount
  • Existing Customers
  • Payment options
  • Understand your bill
  • Your Meter
  • Pay now
  • Payment options
  • Existing Customers
  • MyAccount
  • Understand your bill
  • Electricity rates and offers
  • Maximise your solar and batteries
  • Our energy evolution
  • Commercial and industrial
  • Generation to market
  • Contact us
▼ Diamond Energy Virtual Assistant
X
▼ Diamond Energy Virtual Assistant