You can maintain existing benefits - If you are currently entitled to a state government concession or rebate for part of your electricity bill, you will continue to receive that concession after your transfer to us.
Centrepay payments - If you are receiving regular Centrelink payments and wish to arrange for payments to be directed to your electricity bill:
Please note that eligibility terms and conditions, the amounts and applicability of concessions, rebates and grants are subject to change by State Governments from time to time.
If you believe you are eligible – fill in and submit the application as directed on the form.
Concession Authorisation – for eligible Pensioner Card, Health Care Card or Gold Card holders.
For more information visit the Department of Health and Human Services website.
To receive a concession you will need to apply to the South Australian Department of Human Services or ring their hotline on 1800 307 758 with your Diamond Energy customer number and your NMI number.
If you require interpreter services, please contact 131 450 (Italiano, Español, عربي, Tiếng Việt, Ελληνικά).