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Energy Bill Relief Fund 2024-2025

The Australian government is providing $3.5 billion to extend and expand the Energy Bill Relief Fund and provide relief to eligible households and small businesses through electricity bill rebates in the 2024-25 financial year.


We will administer the rebates on eligible accounts as a series of credits.


The rebates differ by state and will be credited as follows: 


  • QLD customers will see the rebates appear on accounts for billing periods that end after 1st July 2024.

  • NSW and SA customers will see the rebates appear on their bills for billing periods that end after 31st July 2024.

  • VIC customers will see the rebates appear on their bills for billing periods that end after 19th August 2024. 
 
Eligible households

All residential households with an active electricity account are eligible to receive a $300 rebate. The rebate will be paid in quarterly instalments on your electricity bill throughout 2024-2025

 

 

In addition, Queensland households receive $1,000 as a credit on your first bill for a billing period that passes the 1st July 2024.

If you currently receive a concession or rebate, there’s nothing you need to do

 

In this case, the Energy Bill Relief payment will be automatically applied to your electricity account as per the details administered by your state.

 

If you have a Commonwealth Seniors Health Card, receive Family Tax Benefit A and B or receive a carer allowance, there’s nothing you need to do

 

In this case, you’ll be contacted by Services Australia or the Department of Veterans’ Affairs in the coming months with more details.

 

How payments will be made

 

We’re currently awaiting confirmation from the state governments on exactly how and when  additional financial support will be applied, but we know they’ll be paid to eligible customers directly onto electricity accounts.

 

Not sure if you are eligible for a concession or rebate or have not provided us details to receive them?

 

You can find out about available state based concessions and rebates, eligibility and how to apply.

Eligible small business customers

All eligible small businesses will receive $325 from the Australian Government, to be paid in instalments on your electricity bill throughout 2024-25.

 

We are awaiting confirming of exact details of small business eligibility for each state, including that your small business:

 
  • be on a separately metered business tariff
  • use less electricity than the yearly threshold set for your state. The thresholds are:
    • New South Wales – 100MWh
    • Queensland – 100MWh
    • South Australia – 160MWh
    • Victoria – 40MWh.
 

Each business customer can only receive one payment, even if you have more than one business or site.

What's available in your state, if eligible?
  • $250 for eligible households, which includes existing energy concession customers plus those with a Commonwealth Seniors Health Card, receive Family Tax Benefit A and B or receive a carer allowance.
  • Plus $250 direct payment to all households by applying for the Power Saving Bonus payment.
  • $325 for eligible small businesses (energy consumption less than 40 MWh)

 

See Vic government website for eligibility and more details.

  • $500 for eligible households, which includes existing energy rebate customers plus those with a Commonwealth Seniors Health Card, receive Family Tax Benefit A and B or receive a carer allowance.
  • $650 for eligible small businesses (energy consumption less than 100 MWh)

 

See NSW government website for eligibility and more details.

  • $700 for vulnerable households in addition to the existing $372 QLD electricity rebate (total $1,072)
  • $550 for all other households with an active electricity account
  • $650 for eligible small businesses (energy consumption less than 100 MWh)

 

See QLD government website for more details including more details on eligibility for vulnerable households.

  • $500 for eligible households, which includes existing energy concession customers plus those with a Commonwealth Seniors Health Card, receive Family Tax Benefit A and B or receive a carer allowance.
  • $650 for eligible businesses (energy consumption less than 160 MWh)

 

See SA government website for eligibility and more details.

Please note that any payments made by Diamond Energy for the Energy Bill Relief Fund 2024-25 are subject to approval of eligibility by the relevant government department. Should the eligibility be removed, changed or found to not be valid, Diamond Energy reserves the right to withdraw any payments made under the Energy Bill Relief Fund 2024-25.