Payment options

Payment options


There are a number of easy options available to pay your bill*.

The second page of your bill contains information on customer reference numbers which may be required for your selected payment option.

Most popular payment methods

All qualifying products receive extra 3 % discount off usage and daily supply charges. We issue your bill and process your payment 14 days later.

You can contact us up to 5 days before the due date to change your arrangements. For easy hassle free payments you can set up direct debit.

If you have your Visa or Mastercard ready you can pay now, don’t forget to use your payment Reference Number!

Our bank account details and your payment Reference Number can be found on your payment slip at the end of your bill.

The Biller Code and Reference Number are located on the payment slip at the end of your bill.

Alternative payment methods

You can pay your bill in weekly, fortnightly or monthly instalments if you are on a bill smoothing plan.

To set up a plan you will need to set up direct debit and contact us to calculate payment installments.

Simply take your bill to any Australia Post and pay with cash, EFTPOS or cheque.

Pop your payment slip together with a cheque or a money order in the post and send to:

Accounts Department Diamond Energy
Level 1, 695 Burke Road
Camberwell, VIC 3124

You can apply for Centrepay payments to be directed towards your electricity bill, all you need to do is fill out the Centrepay form here.

We understand that from time to time it can be difficult paying your electricity bill. If you are in financial hardship and would like to know what help is available, please have a look at our Hardship Program. If you have any questions or would like to discuss the options please get in touch with us on 1300 838 009.

*Unless a prescribed payment method is an eligibility criteria or condition of your Diamond Energy product.

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