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Faults and emergencies

It is the responsibility of your local poles and wires company (“Distributor”) to maintain the quality and supply of electricity to your supply address. If you are having problems with supply or experiencing power outages, please contact your poles and wires company via the contact information below.
Your Distributor is included on your electricity bill – refer to Faults and Emergencies.
In the event of an emergency, where there is risk to life or property, call 000.
In regards all other electrical problems, or faults, please refer to the contact details below: