Faults and emergencies

It is the responsibility of your local poles and wires company (“Distributor”) to maintain the quality and supply of electricity to your supply address. If you are having problems with supply or experiencing power outages, please contact your poles and wires company via the contact information below.

Your Distributor is included on your electricity bill – refer to Faults and Emergencies.

In the event of an emergency, where there is risk to life or property, call 000.

In regards all other electrical problems, or faults, please refer to the contact details below:

State	Distributor	Phone Number	Website	Emergencies/Outages
VIC	Jemena	131 626	www.jemena.com.au	131 626
	AusNet Services	131 799	www.ausnetservices.com.au	131 799
	Powercor	132 412	www.powercor.com.au	132 412
	Citipower (Powercor)	132 280	www.powercor.com.au	132 280
	United Energy	1300 131 685	www.ue.com.au	132 099
NSW	Essential Energy	132 080	www.essentialenergy.com.au	132 080
	Ausgrid	131 388	www.ausgrid.com.au	131 388
	Endeavour Energy	131 003	www.endeavourenergy.com.au	131 003
SA	SA Power Networks	131 366	www.sapowernetworks.com.au	131 366
Qld	Energex	131 253	www.energex.com.au	131 962 / 136 262
	Ergon	131 046	www.ergon.com.au	131 670 / 131 296