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Diamond Energy, renewable electricity provider, contact us
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Existing Customers
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Diamond Energy, renewable electricity provider, contact us
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Queensland's greenest electricity provider*

Queensland's greenest electricity provider*

 
 
 
Listed first by CHOICE in 2022 and 2023 as the Best Electricity Provider in Australia.
 
Listed first by CHOICE in
2022 and 2023 as the Best
Electricity Provider in Australia.
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Feel Good…

  • Supporting renewables doesn't have to cost you more
  • 100% Australian owned
  • Helping you save
  • Local customer service
  • Supporting renewables doesn't have to cost you more
  • 100% Australian owned
  • Helping you save
  • Local customer service
white tick
renewables
renewables

Supporting renewables at no extra cost

Supporting renewables at no extra cost

We support renewable energy throughout Australia. Our competitive rates and discounts allow you to support renewables without paying more.
renewables Australia

100% Australian owned

We are 100% Australian owned and support renewable energy.
renewables Australia

100% Australian owned

100% Australian owned

We are 100% Australian owned and support renewable energy.
renewables
renewables

Helping you save

Helping you save 

Unlock ongoing discounts by paying your bill before the due date or through Thrive referrals. Our Australian-based team can provide tips on how to use energy efficiently to help you save even more.
house sustainable

Supporting solar and battery customers

Our innovative Virtual Power Plant solutions allow you to generate, share and save electricity. Earn up to $450 per year per year in credits.
 

 

Our standard feed-in rate is 5.2c/kWh.
house sustainable

Supporting solar and battery customers

Our innovative Virtual Power Plant solutions allow you to generate, share and save electricity. Earn up to $450 per year per year in credits.

 

Our standard feed-in rate is 5.2c/kWh.
responsive customer service
responsive customer service

Local customer service

Local customer service

 
Our Australian-based team are happy to help you with all your enquiries during business hours.
Liz
★★★★★
I have been with Diamond Energy since 2021 after a recommendation and have been very happy with the service. The members who I have spoken to over the phone are always professional, personable and clear in their communication. In comparison to my last provider, my bills have been reasonable even with the increasing costs of living.
Amanda
★★★★★
Diamond Energy are a wonderful company to be a customer of. Customer Service has always been efficient, warm and genuine. I love what this company stands for, and highly recommend them.
Adam
★★★★★
In these dynamic times, we live, often lacking authenticity, and consequently trust it so good to have a company like Diamond Energy, which is transparent in its operations, genuinely supportive and helpful.
Kristi
★★★★★
I've been with Diamond Energy for 10 years. I cannot fault their customer service. Always quick to resolve any issue I have had. Extremely helpful and understanding as circumstances has changed. Can not recommend enough.
Ken
★★★★★
I’ve been a Diamond Energy customer for 7 years and have always found them to be an excellent company to deal with. Asked a question recently about moving house and Lindsay came back very promptly with a clear, detailed and lucid reply. No smoke and mirrors just easily understandable facts.
Nari
★★★★★
I've been with Diamond about 8 years in 3 rentals and now my own home with solar. Highly recommended them, they are fantastic!
Ann
★★★★★
We have been with Diamond Energy for a while now, and have recently moved house and took them with us. Their customer service team are fantastic, every time I have phoned they have been professional and very pleasant to deal with and always give me an answer. The pricing is pretty good too.
Maha
★★★★★
After an initial shock from my former electricity provider about the cost of leaving them, I couldn't be happier with Diamond Energy. Fair dealings with me, as they recognise my solar panels generate more electricity than I use each billing period. Definitely helps with 'Cost of Living' issues many Aussies are currently experiencing! I highly recommend them.
Ali
★★★★★
Great to have a green energy company which I know is moving towards a better future. 100% renewable and no bad investors! The slight extra cost compared to other companies I see as a donation to sustainability 🙂
Kenneth
★★★★★
We have been extremely happy with Diamond Energy and would recommend them to all. We have been with them for a fair while now moving to a new home 12 months ago and bringing Diamond with us. Have recommended to family members and friends. Great people to deal with.
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*Greenpeace’s Green Electricity Guide

^Variable renewables (solar PV and wind) with integration costs is the lowest of all new‐build technologies, CSIRO GenCost 2023-24 report 

IMPORTANT INFORMATION

  • Basic Plan information / VEFS
  • Concessions and rebates
  • Your Meter
  • Faults and emergencies
  • Basic Plan information / VEFS
  • Concessions and rebates
  • Your Meter
  • Faults and emergencies

TERMS AND CONDITIONS

  • Service Fees and Charges
  • Privacy policy
  • Credit Reporting Policy
  • Consumer Data Right
  • Service Fees and Charges
  • Privacy policy
  • Credit Reporting Policy
  • Consumer Data Right

PAY YOUR BILL

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  • Payment assistance
CONTACT US

Ph 1300 838 009

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  • Feedback and complaints
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Diamond Energy acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, waters and community. We pay respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

1300 838 009

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  • Basic Plan information
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  • Feedback & complaints
  • Credit Reporting Policy
  • Consumer Data Right
Diamond Energy ® 2024
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