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Contact us

Contact us

During COVID-19, our Australian based customer service team continue to be available during business hours through our online chat support, email and on the phones.

 Pay your bill  Set up Direct Debit  Assistance with paying  Understanding your bill
Concessions and rebates Faults and emergencies Feedback or complaints Careers at Diamond Energy


Available Mon-Fri 8.30am to 6.00pm (AEDT)


Postal address

L1, 695 Burke Rd, Camberwell VIC 3124



customerservice@diamond-energy.com


Interpreter service

Call 131 450 for Italiano, Español, عربي, Tiếng Việt, Ελληνικά

Chat with us

Our Australian based team is here to help Monday to Friday 8.30am to 6.00pm AEDT


Email us

You can contact us directly via customerservice@diamond-energy.com


Postal address

Diamond Energy L1, 695 Burke Rd, Camberwell VIC 3124

Interpreter service

Call 131 450 for Italiano, Español, عربي, Tiếng Việt, Ελληνικά
 Pay your bill  Set up Direct Debit  Assistance with paying  Understanding your bill
Concessions and rebates Faults and emergencies Feedback or complaints Careers at Diamond Energy

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