We issue your bill and process your payment on the Due Date (14 days later).
Or complete editable form and email us back at customerservice@diamond-energy.com.
More Options
You can access your account and make a payment by credit card or bank account with MyAccount if a payment is due.
Pay now – by Visa, Mastercard or American Express. Use Customer Reference # on second page of
your bill. (Processing fee of 0.6% applies)
Account Name: Diamond Energy Retail
BSB: 083 170 Account Number: 188075505
Use Customer Reference # on second page of your bill. (No fees apply)
Biller code: 102467
Use Customer Reference # on second page of
your bill.
You can send a cheque to:
Diamond Energy Retail
101 Greville St, Prahran, Vic 3181
Account Name: Diamond Energy Retail
BSB: 083 170 Account Number: 188075505
Use Customer Reference # on second page of
your bill.
Pay over the phone by credit card by calling
1300 838 009 during business hours – remember
to have your bill with you.
You can make a payment by Visa, Mastercard or American Express.
Use Customer Reference # on first page of your bill.
(Processing fee of 0.6% applies*)
You can set up or amend Direct Debit payments via your Bank Account or Credit Card here using the form below.
This means we will issue your bill and process your payment on the Due Date (14 days later).
You can also arrange for hassle free auto-payments for bill smoothing, where you can make regular payments to help manage your budget.
Or complete an editable form and email us back at customerservice@diamond-energy.com.
Or complete an editable form and email us back at customerservice@diamond-energy.com.
More Options
You can access your account and make a payment by credit card or bank account with MyAccount if a payment is due.
Account Name: Diamond Energy Retail
BSB: 083 170 Account Number: 188075505
Use Customer Reference # on first page of your bill. (No fees apply)
Biller code: 102467
Use Customer Reference # on first page of
your bill.
You can send a cheque to:
Diamond Energy Retail
Level 11/480 Swan Street,
Richmond, VIC 3121
Account Name: Diamond Energy Retail
BSB: 083 170 Account Number: 188075505
Use Customer Reference # on first page of
your bill.
Pay over the phone by credit card by calling
1300 838 009 during business hours – remember to have your bill with you.
You can set up or amend Direct Debit payments via your Bank Account or Credit Card here using the form below.
This means we will issue your bill and process your payment on the Due Date (14 days later).
You can also arrange for hassle free auto-payments for bill smoothing, where you can make regular payments to help manage your budget.
Or complete editable form and email us back at customerservice@diamond-energy.com.
If you set up for Direct Debit via Bank Account or Credit Card, you can contact us to set up bill smoothing to help manage your household budget.
You can find information on state based concessions and rebates, including eligibility requirements and how to apply.
Need assistance with paying? We understand that on occasions, times can be tough and financial difficulties can arise. To help you cope with your electricity bills in these times we have support programmes to assist with short term or longer term financial difficulties.
*Processing fee of 0.6% applies for credit card payments made by residential or small business customers, only. Credit card payments made by Large Customers may include additional fees. Contact our Commercial team on 03 8521 7974 for additional information.
