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Diamond Energy, renewable electricity provider, contact us
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Contact us

Diamond Energy, renewable electricity provider, contact us
phone call diamond energy
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Switch and support renewable energy

Australia's Greenest Electricity Provider*

You can support a greener and cleaner future

 

We are excited to work with Zero Emissions Sydney North to help encourage their vision to support and champion existing and emerging initiatives and enterprises to accelerate our community’s transition to net zero emissions.

Strong renewable energy credentials

 

  • Top rated in Green Electricity Guide 2022*

 

  • Own and operate our renewable generators with no interest in coal generation

 

  • Source more electricity from renewable generators than our customers consume

 

  • Go beyond carbon neutral… from our first customer we have offset most of their everyday carbon emissions^.

 

Competitive offers and great local service

 

  • Electricity offers with discounts and feed in rates that deliver lower costs than the government regulated reference prices.

  • Highly rated customer service** from Australian based team

  • MyAccount portal to access usage data

Yes, I'm ready to switch to support a greener and cleaner future

You will receive:

  • A confirmation email, and;
  • A welcome pack from us over the next few business days outlining the offer including your electricity rates.

 

We source electricity from renewable generators. We believe that electrification along with renewable generation is the future, so we don’t source natural gas and don’t supply natural gas to our customers.


At this stage, we can’t recommend a viable renewable supplier of natural gas. 

We are a stand-alone, independent private company with our management and team owning over 80% of the company shares. The remaining is owned by a subsidiary of the Hanwha Group, a Global Fortune 500, who is the owner of QCells, the world’s largest solar panel producer.

*Greenpeace Green Electricity Guide 2022  
** CHOICE best electricity provider and Compare Club top 10 energy companies
^Independent Letter of Opinion Auditing Diamond Energy’s Renewable Energy and Emission Footprint (2007-21)
zero emissions
Diamond Energy
zero emissions
Diamond Energy

Switch and support renewable energy

Diamond Energy is excited to work with Zero Emissions Sydney North to help support their vision to create a sustainable community for current and future generations. We believe that electricity from renewable generation will play a major role in helping combat climate change. Pure power from our natural renewable resources is clean, green and low cost facilitating the timely transition, and well overdue retirement, of polluting coal-fired generation assets.
Instead of supporting coal generation, we support innovative renewable technologies throughout Australia including solar, wind, bio energy and wave. We also own and operate our own renewable energy generators. We have no interest in coal generation, coal mining or alternative sources of gas (including coal seam gas).
Our passion for renewable energy has seen us highly ranked by Greenpeace since 2009.
As a thank you, we will make an ongoing contribution to support the work of Zero Emissions Sydney North and their Community Giving Fund.
Yes I will move away from fossil fuels!
Switch to Diamond Energy Now
Join us now
After careful research and fact-checking, Zero Emissions Sydney North selected us as their electricity retailer of choice, based on the following criteria: Renewable Energy Credibility
  • We have NO interest in coal generation, coal mining or gas (including coal seam gas).
  • We own and operate renewable energy generators and support solar, wind, bio energy and wave technologies.
  • We deliver more electricity sourced from renewables to the grid than our customers consume.
  • We don’t need to purchase carbon offsets to be carbon neutral – we go even further!
Affordability
  • Our offers are very competitive for residential and small business customers, with set and forget plans that include ongoing discounts.
Supporting your renewables
  • We have been highly rated by Greenpeace since 2009 and share the current number 1, five star rating on the Green Electricity Guide. We topped the solar category for electricity offers and feed-in rates to solar customers.
  • We offer our customers a smart meter at no cost* with usage data accessible through a MyAccount portal.
  • We have a selection of innovative products to help you maximise your solar/battery systems.
Service
  • We were ranked number 1 in the top 10 energy companies in Australia with very low complaint rates and 100% of calls being answered within 30 seconds. We are majority Australian owned with a customer support team based in Victoria.
Switching your electricity to Diamond Energy only takes a few minutes. Get started here.
Our rates continue to be some of the most competitive in SA for residential and small business customers. They continually appear as one of the lowest cost electricity retailers in government price comparison website, Energy Made Easy. View our offers for your home and business.
We topped the Green Electricity Guide* category nationally for electricity offers and feed in rates to solar customers.

If you recognised the benefits of solar years ago, then you may already be receiving a state based feed in tariff under a scheme that is now closed to new recipients. Subject to eligibility check, you will continue to receive your feed in tariff when you switch.

If you are eligible for a net feed in tariff, we will top it up with our standard rate – one of the highest available.

We also have programs that offer even higher feed in rates if you are looking to purchase a new solar system through one of our Pure Power solar installers.
No, your power will not be cut off. Switching just involves the transfer of information from your current electricity retailer to us.
Switching to Diamond Energy is easy. We handle it for you, including contacting your existing retailer. If you are on a contract with your existing electricity retailer you can find out from them whether there are any exit fees associated with changing, but ultimately they can’t stop you switching.
We will let you know the approximate date for your transfer in your welcome pack. You will transfer the next time your poles and wires company reads your meter.
You will receive:
  • a confirmation email and
  • a welcome pack from us over the next couple of business days outlining the offer and your electricity rates.
*Abnormal charges may apply if your property is located outside of metropolitan areas or for additional works items such as switchboard upgrading / rewiring, asbestos removal or controlled load meter amalgamation.