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Zero Emissions

Switch and support renewable energy

Diamond Energy is excited to work with Zero Emissions Sydney North to help support their vision to create a sustainable community for current and future generations. We believe that electricity from renewable generation will play a major role in helping combat climate change. Pure power from our natural renewable resources is clean, green and low cost facilitating the timely transition, and well overdue retirement, of polluting coal-fired generation assets.

Instead of supporting coal generation, we support innovative renewable technologies throughout Australia including solar, wind, bio energy and wave. We also own and operate our own renewable energy generators. We have no interest in coal generation, coal mining or alternative sources of gas (including coal seam gas).

Our passion for renewable energy has seen us highly ranked by Greenpeace since 2009.

As a thank you, we will make an ongoing contribution to support the work of Zero Emissions Sydney North and their Community Giving Fund.

Switch and support renewable energy

Diamond Energy is excited to work with Zero Emissions Sydney North to help support their vision to create a sustainable community for current and future generations. We believe that electricity from renewable generation will play a major role in helping combat climate change. Pure power from our natural renewable resources is clean, green and low cost facilitating the timely transition, and well overdue retirement, of polluting coal-fired generation assets.


Instead of supporting coal generation, we support innovative renewable technologies throughout Australia including solar, wind, bio energy and wave. We also own and operate our own renewable energy generators. We have no interest in coal generation, coal mining or alternative sources of gas (including coal seam gas).


Our passion for renewable energy has seen us highly ranked by Greenpeace since 2009.


As a thank you, we will make an ongoing contribution to support the work of Zero Emissions Sydney North and their Community Giving Fund.


Supporting Zero Emissions Sydney North means you are not entitled to other Diamond Energy promotional offers like Thrive.

Yes I will move away from fossil fuels!

Why should I choose Diamond Energy?

After careful research and fact-checking, Zero Emissions Sydney North selected us as their electricity retailer of choice, based on the following criteria:


Renewable Energy Credibility

  We have NO interest in coal generation, coal mining or gas (including coal seam gas).
  We own and operate renewable energy generators and support solar, wind, bio energy and wave technologies.
  We deliver more electricity sourced from renewables to the grid than our customers consume.
  We don’t need to purchase carbon offsets to be carbon neutral – we go even further!

Affordability

  Our offers are very competitive for residential and small business customers, with set and forget plans that include ongoing discounts.

Supporting your renewables

  We have been highly rated by Greenpeace since 2009 and share the current number 1, five star rating on the Green Electricity Guide. We topped the solar category for electricity offers and feed-in rates to solar customers.
  We offer our customers a smart meter at no cost* with usage data accessible through a MyAccount portal.
  We have a selection of innovative products to help you maximise your solar/battery systems.

Service

  We were ranked number 1 in the top 10 energy companies in Australia with very low complaint rates and 100% of calls being answered within 30 seconds. We are majority Australian owned with a customer support team based in Victoria.

*Abnormal charges may apply if your property is located outside of metropolitan areas or for additional works items such as switchboard upgrading / rewiring, asbestos removal or controlled load meter amalgamation.

How do I switch?

Switching your electricity to Diamond Energy only takes a few minutes. Get started here.

Are Diamond Energy Electricity Rates and discounts competitive?

Our rates continue to be some of the most competitive for residential and small business customers with set and forget plans that include ongoing discounts. View our offers here.

I have solar panels. Does Diamond Energy support solar customers?

We topped the Green Electricity Guide** category nationally for electricity offers and feed in rates to solar customers.

If you recognised the benefits of solar years ago, then you may already be receiving a state based feed in tariff under a scheme that is now closed to new recipients. Subject to eligibility check, you will continue to receive your feed in tariff when you switch.

If you are eligible for a net feed in tariff, we will top it up with our standard rate – one of the highest available.

**The Green Electricity Guide 2014, 2015 and 2018 has been produced by Total Environment Centre (TEC) for Greenpeace and ranks the environmental performance of retailers selling electricity to Australian households.  You can read the guide here.

We topped the Green Electricity Guide** category nationally for electricity offers and feed in rates to solar customers.


If you recognised the benefits of solar years ago, then you may already be receiving a state based feed in tariff under a scheme that is now closed to new recipients. Subject to eligibility check, you will continue to receive your feed in tariff when you switch.


If you are eligible for a net feed in tariff, we will top it up with our standard rate – one of the highest available.


**The Green Electricity Guide 2014, 2015 and 2018 has been produced by Total Environment Centre (TEC) for Greenpeace and ranks the environmental performance of retailers selling electricity to Australian households.  You can read the guide here.

Is there any disruption to my power supply during the switching process?

No, your power will not be cut off. Switching just involves the transfer of information from your current electricity retailer to us.

What if I'm on a contract but want to switch?

Switching to Diamond Energy is easy. We handle it for you, including contacting your existing retailer. If you are on a contract with your existing electricity retailer you can find out from them whether there are any exit fees associated with changing, but ultimately they can’t stop you switching.

How long does it take for Diamond Energy to become my retailer once I have completed the online application?

We will let you know the approximate date for your transfer in your welcome pack. You will transfer the next time your poles and wires company reads your meter.

What happens after you sign up online?

You will receive:

  • a confirmation email and
  • a Welcome Pack from us over the next couple of business days outlining the offer and your electricity rates.

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