We understand that on occasions, times can be tough and financial difficulties can arise. To help you cope with your electricity bills in these times, we have support programmes to assist with short term or longer term financial difficulties.
If you are a residential customer in NSW, Qld or SA, our hardship program is available. If you are a residential customer in Vic, additional payment support is also available.
Our hardship program goes further than our usual payment plans and is designed to provide you with personalised assistance and support to help you get back on track with your electricity bills.
Our new payment support program for Vic residential customers is here to help if you are struggling to cope with your electricity bills.
Our Vic payment support program goes further than establishing payment plans and is designed to provide you with personalised assistance and support to help you get back on track with your electricity bills, repay your overdue bills and lower your ongoing usage costs.
Qualifying customers can access:
Convenient payment options and monthly billing (in most cases)
Our hardship program goes further than our usual payment plans and is designed to provide you with personalised assistance and support to help you get back on track with your electricity bills.
Our new payment support program for Vic residential customers is here to help if you are struggling to cope with your electricity bills.
Our Vic payment support program goes further than establishing payment plans and is designed to provide you with personalised assistance and support to help you get back on track with your electricity bills, repay your overdue bills and lower your ongoing usage costs.
Qualifying customers can access:
Convenient payment options and monthly billing (in most cases)
