Faults and Emergencies

It is the responsibility of your local poles and wires company (“Distributor”) to maintain the quality and supply of electricity to your supply address. If you are having problems with supply or experiencing power outages, please contact your poles and wires company via the contact information below.

Your Distributor is included on your electricity bill – refer to Faults and Emergencies.

In the event of an emergency, where there is risk to life or property, call 000.

In regards all other electrical problems, or faults, please refer to the contact details below:

State	Distributor	Phone Number	Website	Faults/Emergencies
VIC	Jemena	1300 131 871	www.jemena.com.au	131 626
	AusNet Services	1300 360 795	www.ausnetservices.com.au	131 799
	Powercor	132 206	www.powercor.com.au	132 412
	Citipower (Powercor)	1300 301 101	www.powercor.com.au	131 280
	United Energy	1300 131 689	www.ue.com.au	132 099
NSW	Essential Energy	132 391	www.essentialenergy.com.au	132 080
	Ausgrid	131 365	www.ausgrid.com.au	131 388
	Endeavour Energy	133 718	www.endeavourenergy.com.au	131 003
SA	SA Power Networks	131 261	www.sapowernetworks.com.au	131 366
QLD	Energex	131 253	www.energex.com.au	136 262 / 131 962
	Ergon	137 466	www.ergon.com.au	132 296 / 131 670