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Government and regulatory bodies

A number of electricity industry guidelines and codes are available and can be accessed via the regulatory bodies below:

Vic

Essential Services Commission – the VIC industry regulator

Compensation for Wrongful Disconnection Operating Procedure – explains the process of assessment for compensation in the event of wrongful disconnection

Energy & Water Ombudsman Victoria

SA

Essential Services Commission – the SA industry regulator

Energy & Water Ombudsman SA

Qld

Queensland Competition Authority – the QLD industry regulator

Queensland Government

Energy & Water Ombudsman Queensland

NSW

IPART – Independent Pricing and Regulatory Tribunal of NSW

NSW Planning and Environment

Energy & Water Ombudsman NSW

National

Department of the Environment and Energy

Australian Energy Regulator

Clean Energy Regulator

AEMO – Australian Energy Market Operator