The Australian government is providing $3.5 billion to extend and expand the Energy Bill Relief Fund and provide relief to eligible households and small businesses through electricity bill rebates in the 2024-25 financial year.
We will administer the rebates on eligible accounts as a series of credits with details to be finalised in each state.
The rebates will appear on accounts for billing periods that end after 1st July 2024. The rebates will not appear on accounts for billing period that end on or before 30th June 2024.
All residential households with an active electricity account are eligible to receive a $300 rebate in the 2024–25 financial year.
In addition Queensland households will also receive $1,000 as a credit on their electricity bills in 2024–25 on your first invoice that is for a billing periods that pass 1st July 2024. The credit will not appear if the billing period ends on 30th June 2024, or earlier.
If you currently receive a concession or rebate, there’s nothing you need to do
In this case, the Energy Bill Relief payment will be automatically applied to your electricity account as per the details administered by your state.
If you have a Commonwealth Seniors Health Card, receive Family Tax Benefit A and B or receive a carer allowance, there’s nothing you need to do
In this case, you’ll be contacted by Services Australia or the Department of Veterans’ Affairs in the coming months with more details.
How payments will be made
We’re currently awaiting confirmation from the state governments on exactly how and when additional financial support will be applied, but we know they’ll be paid to eligible customers directly onto electricity accounts.
Not sure if you are eligible for a concession or rebate or have not provided us details to receive them?
You can find out about available state based concessions and rebates, eligibility and how to apply.
All eligible small businesses will receive $325 from the Australian Government, to be paid in instalments on your electricity bill throughout 2024-25.
We are awaiting confirming of exact details of small business eligibility for each state, including that your small business:
Each business customer can only receive one payment, even if you have more than one business or site.
See Vic government website for eligibility and more details.
See NSW government website for eligibility and more details.
See QLD government website for more details including more details on eligibility for vulnerable households.
See SA government website for eligibility and more details.
Please note that any payments made by Diamond Energy for the Energy Bill Relief Fund 2024-25 are subject to approval of eligibility by the relevant government department. Should the eligibility be removed, changed or found to not be valid, Diamond Energy reserves the right to withdraw any payments made under the Energy Bill Relief Fund 2024-25.
