Concessions & rebates

Concessions & rebates


Maintain Existing Benefits

If you are currently entitled to a state government concession or rebate for part of your electricity bill, you will continue to receive that concession after your transfer to us.

Please note that eligibility terms and conditions, and the amounts and applicability of concessions, rebates and grants are subject to change by State Governments from time to time.

If we need to verify your eligibility for a concession with Centrelink we will contact you.

Further Eligibility Details

To ensure that you receive the correct entitlement, please refer to your state of residence.

State Concessions & Rebates
VIC If you believe you are eligible – fill in and submit the below application as directed on the form

Concession Authorisation – for eligible Healthcare Cards, Pensioner Card or Concession Card holders

Medical Heating and Cooling

Life Support

For more information visit the Department of Human Services Website

SA To receive a concession you will need to apply to the Department for Communities and Social Inclusion or ring their hotline on 1800 307 758 with your Diamond Energy customer number and your NMI number

If you believe you are eligible – fill in and submit the below application as directed on the form

Medical Heating and Cooling

Life Support

QLD If you believe you are eligible – fill and submit the below application as directed on the form

QLD Government Electricity Rebate

Medical Heating and Cooling

Life Support

For more information visit the Department of Communities website

NSW If you believe you are eligible – fill in and submit the below application as directed on the form

Concession Authorisation – for eligible Pensioner Card or Gold Card holders

Medical Heating and Cooling

Life Support

For more information visit the Industry and Investment NSW website

If you wish to apply for Centrepay payments to be directed to your electricity bill please complete this application.