On this page you can request an upgrade to smart metering and/or request additional metering works, such as new connections, alterations and abolishments.
Find out about the benefits of smart metering.
Information about the national smart meter rollout, commencing from the 1st of December 2025.
Our customers can request the installation of a smart meter which is free of charge for standard installations. Fees may apply for non-standard installations. Where possible, we will advise you in advance if this is the case.
Get you ready for solar and/or batteries and;
Enable you to access usage data through MyAccount to help you save.
Complete the form below if you’d like to request a meter upgrade and our team will get back to you with more information as soon as possible.
If you are in Vic, your electricity meter is determined by your local poles and wires company: Jemena, Citipower, Powercor, AusNet Services, United Energy
For older style electricity meters in other areas, you can find out more here:
SA – SA Power Networks
Qld – Energex
NSW – Ausgrid, Essential Energy, Endeavour
If your meter was installed after December 2017 (outside of Victoria) then you will have a smart meter that was installed by an independent metering provider. If you require further assistance, you can contact us.
You can also visit and register with MyAccount to access electricity meter data.
If you are an existing residential or business customer, we can arrange for works to be progressed at your site by your local poles and wires company.
If you are moving into a property or switching from another provider, you please complete this sign-up form to ensure your request is processed promptly.
Fill in the form below for:
Addition / Alteration to your existing electricity support, or;
Abolishment / Removal of your meter and / or existing electricity supply.
Additions / Alterations or Abolishments
If you are moving in to a property or switching from another provider, you can fill in our online form here.
We can help you get electricity connected to your new home, small business or building site.
If you are moving into a property or switching from another provider, you please complete this sign-up form instead to ensure your request is processed promptly.
Connection to supply electricity for the first time; and;
Installation of a new electricity meter.
Alternatively, you can fill in our New Connection Application Form and email us back at customerservice@diamond-energy.com.
