Ethical switch

Make the ethical power switch to Diamond Energy

Ethical Switch have done the research and chosen Diamond Energy as an ethical electricity provider of choice.

Diamond Energy is an electricity retailer supporting new renewable generation derived from Australia’s pure resources. They have strong sustainability principles and ranked highly in the Greenpeace Green Electricity Guide*.

Now that you have selected your preferred charity, continuing your switch to Diamond Energy is simple.

Once you switch, you don’t have to do anything – just take comfort knowing you are receiving competitive rates, supporting new renewable generation and a worthwhile charity.

Can Diamond Energy supply power to my property?

Diamond Energy has been supplying electricity to residential and small business customers in VIC, NSW, SA and Qld (Energex region) for a number of years – providing competitive rates and great service.

Is there any disruption to my power supply during the switching process?

No, your power will not be cut off. Switching just involves the transfer of information from your current electricity retailer to another.

What if I'm on a contract but want to switch?

Switching to Diamond Energy is easy. They handle it for you, including contacting your existing retailer.  If you are on a contract with your existing electricity retailer you can find out from them whether there are any exit fees associated with changing, but ultimately they can’t stop you switching.

I have solar panels. Does Diamond Energy support solar customers?

Diamond Energy service thousands of solar customers across the country by offering some of the most competitive rates and one of the highest feed in rates.

If you are one of the early adopter households who recognised the benefits of solar years ago, then you may be already receiving a state based feed in tariff under a scheme that is now closed to new recipients. Subject to eligibility check, you will continue to receive your feed in tariff when you switch.

If you are eligible for a net feed in tariff, they will top it up with their standard rate (currently 12c/kWh) – one of the highest available.

Diamond Energy also have programs that offer even higher feed in rates if you are looking to purchase a new solar system through one of their Pure Power solar installers.

Where does Diamond Energy source electricity from?

Diamond Energy sources electricity from generators that are Renewable Energy Target (RET) Scheme approved and accredited to produce 100% GreenPower, including Diamond Energy’s own Tatura and Shepparton biogas plants.

They balance their customer’s usage with the electricity they buy from these projects.

They also source electricity from rooftops of thousands of solar customers across the country that are exporting into the grid.

The growing support of customers enables Diamond Energy to support more new renewable generation projects.

Does Diamond Energy offer GreenPower products?

Yes. Diamond Energy offers Diamond Pure Plus, a GreenPower accredited product range for those wanting to make the extra commitments to support renewable energy products.

What difference will switching make?

The more customers that switch to Diamond Energy, the more new renewable energy generation projects we can support in Australia.

How long does it take for Diamond Energy to become my retailer once I have completed the online application?

Diamond Energy will let you know the approximate date for the transfer in your Welcome Pack.  In most cases you will transfer the next time your poles and wires company reads your meter.

What happens after I sign up online?

You will receive:

  • a confirmation email.
  • a welcome pack from us over the next couple of business days outlining the offer and your electricity rates.

*The Green Electricity Guide 2014, 2015 and 2018 has been produced by Total environment Centre (TEC) for Greenpeace and ranks the environmental performance of retailers selling electricity to Australian households.  You can read the guide here.

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